Itoo Software Forum

Forest Pack => FAQ => Topic started by: iToo on March 16, 2013, 09:14:45 AM

Title: Enabling debug mode in the License Server
Post by: iToo on March 16, 2013, 09:14:45 AM
In case you have problems with the License Server, please use the following procedure to enable the debug mode, and send us the log file:
Modify in the Windows registry (using regedit) the following values:
For Windows 32:
[HKEY_LOCAL_MACHINE\SOFTWARE\Itoo Software\License Server]
For Windows 64:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432node\Itoo Software\License Server]
If you have not used regedit before, open the attached, and use the .reg files included (double click on it).
- Open License Manager and restart the License Server clicking on "Stop Server" / "Start Server".
- Run Max and use Forest Pack Pro.
- Close Max.
- On the License Server, click on "View Log..." and send us the results to (don't post in the public forums, it may include data about your license).

To disable debug mode, just apply the .reg files included in and restart the server.