Itoo Software Forum

Forest Pack => FAQ => Topic started by: iToo on March 29, 2013, 09:08:26 AM

Title: Getting the Max minidump file
Post by: iToo on March 29, 2013, 09:08:26 AM
I got a crash in Max, and your support team requests me the minidump file. How can i get it ?

You can get the minidump clicking "View report details->View report contents", checking the path of the "3dsmax_minidump.dmp" file and making a copy of it, before closing the 3ds Max Error Report window.
See attached screenshot for details.

Note:  please be sure to upgrade to the latest version of the plugin, before sending us a minidump. As general rule, we don't check issues of deprecated versions.