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Author Topic: Forest Pack 3 wont work!  (Read 5205 times)

Audiowarp

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Forest Pack 3 wont work!
« on: November 25, 2010, 04:19:43 PM »
Hello,

i think Forest Pack Lite and Pro are very useful for people with 3D Max 2010/2011

But it wont work on my machine  :(

When i create a spline and then click on generate, nothing happens!

If i then go to custom Edit, after a short while 3D Max 2011 freezes hangs on for a minute and then work again.
And this repeats and repeat and repeats.

What is wrong with this plug in?

Best regards

Audiowarp

iToo

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Re: Forest Pack 3 wont work!
« Reply #1 on: November 25, 2010, 05:21:56 PM »
Hello,

Please, try this:

- Reset Max and create a rectangle
- Create a Forest object usign the rectangle
- With the Forest object selected, go to the Modifier panel, open General rollout and click 'View Stats' button
- What is the 'Viewport items' value ? (this is the number of plants created)

First, we must know if the problem is that Forest is not creating items, or they are not visible in the Viewport. From here, we will investigate more in deep.

Carlos Quintero
iToo Software

Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #2 on: November 25, 2010, 06:43:15 PM »
Ok, i´ll try this and let you know tomorrow.

Thank you so far :-)

Best regards

Peter

Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #3 on: November 25, 2010, 06:55:12 PM »
Sorry,

but there is no View Stats Button!

Do you mean the modifier list? If so, theres no View Stats Button.

Regards

Peter

iToo

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Re: Forest Pack 3 wont work!
« Reply #4 on: November 25, 2010, 07:09:16 PM »

Please, see the attached screenshot:

Carlos Quintero
iToo Software

Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #5 on: November 26, 2010, 01:47:59 PM »
Thank you for your help and the picture where i can find the modfier.

I knew it already but i had no effect there.
This means when i click on Splines>Create Rectangle and then go to your Plugin
tried to click on generate forest, but nothing happens.

Only when i click on Custom Edit then theres a custom tree which i can click on.
The function in the plugin "Generate" dont work.

After a short while the cursor start to flicker(it shows a cross and a tree) then 3D Max hangs up for a quite long time.

Here´s a picture from the View Stats:


Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #6 on: November 26, 2010, 03:07:01 PM »
Ok i think i solved the problem.

When i generate a forest i have to click in the upper right or left corner, than he plants a forest.

Strange! When i click in the middle ot the rectangle nothing happens.

Thank you for your help so far  :)

Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #7 on: November 26, 2010, 04:18:38 PM »
....but the crashes in 3D Max still remains....
The whole Programm crashes after a while.  >:(  :(

yuv

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Re: Forest Pack 3 wont work!
« Reply #8 on: November 26, 2010, 05:23:40 PM »

In 3DSMax, all spline objects are only lines, not the whole figure. You have to select them picking any point over the line, not inside them because in the middle there is nothing.

You also can see that the cursor changes when you are over a clickable item.

About the 3dsmax crashes. Please send us the minidump file that is generated on crash, in order to investigate the problem.
Daniel Quintero
Itoo Software
www.itoosoft.com
daniel@itoosoft.com

Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #9 on: December 01, 2010, 03:12:23 PM »
Any Solution to that problem?

iToo

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Re: Forest Pack 3 wont work!
« Reply #10 on: December 01, 2010, 05:04:39 PM »

Sorry, but we cannot reproduce in our systems the problem that you describe. It would be specific to your configuration, an incompatibility with another plugin or by any other cause.

If you send us the minidump file created by Max on crash, we can debug it and get more information about the problem.

Next time Max crashes, you can find the minidump by opening cmd.exe and running:

dir %tmp%\*.*dmp

The file will probably be: 3dsmax_minidump.dmp

Please send it to support@itoosoft.com, or upload it here so we can have a look.

Carlos Quintero
iToo Software

Audiowarp

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Re: Forest Pack 3 wont work!
« Reply #11 on: December 01, 2010, 05:51:20 PM »
Oh, i´ve send the minidump file to Daniel

iToo

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Re: Forest Pack 3 wont work!
« Reply #12 on: December 01, 2010, 06:51:24 PM »
The minidump file shows that you are using Forest Pack Pro 3.3, not Lite. Can you explain this ?

If you use unauthorized versions of our Pro products that have been modified, you can get unexpected behaviours and crashes. Futhermore, Forest Pro 3.3 is an obsolete version that doesn't support Max 2011.

« Last Edit: December 02, 2010, 09:05:40 AM by Itoo »
Carlos Quintero
iToo Software