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Forest Pack Lite support policy


We have modified the support policy for our product´s in order to improve our customer support service.

In the case of Lite versions, only generic support will be provided, including questions about general  features, technical specifications, and licensing.
Personalized support, including questions or guided help to solve specific problems will be available only for registered Pro version users.

This policy includes both the forum and questions via e-mail or the support form. For issues regarding Pro products, please use the Forest Pro and RailClone Pro forum boards, or the support form available in the User Panel.

Anyway, you can find many teaching resources and solved cases in our tutorials, and the Forest Pro forum.

Thanks for your understanding.


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