Itoo Software Forum
Forest Pack => Forest Pro (*) => Topic started by: marcop87 on January 24, 2025, 03:15:22 pm
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Hello,
I have a problem with geometries for a tree 3d Block:
When the geometry is included within an FP element, the geometry turns faceted.
As you can see in the attached image.
Can you please help me?
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Hi,
If possible, please feel free to send us (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) your scene (ideally simplified and containing just this problematic object(s)) to helpdesk@itoosoft.com to check it here. Thanks in advance.
Best regards,
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I sent via wetransfer the scene
Thanks a lot!
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It seems that it wasn’t sent or delivered for some reason - we haven’t received it yet. Would you mind sending it (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) again? Thank you in advance.
Best regards,
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Thanks for warning me about the missing email received.
I've now sent a WeTransfer with the email subject same as thread title here.
Please check the attached another test I rendered and let me know in case something is missing in the scene.
Thanks!
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Replied by email.
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Just for the record:
The problem has been solved by applying a SMOOTH modifier (with AutoSmooth option on) to the source 3D geometry (not to the forest pack object!).
This has solved the issue!
Thanks a lot!