Itoo Software Forum

Forest Pack => Forest Lite => Topic started by: jasonephillips on May 31, 2019, 06:11:36 PM

Title: Waiting for FP Pro license
Post by: jasonephillips on May 31, 2019, 06:11:36 PM
I've been waiting for 2 days to get my FP Pro license. Could someone please send me the download email so that I can install?

Thanks,
Jason
Title: Re: Waiting for FP Pro license
Post by: Rokas on May 31, 2019, 07:51:16 PM
Hi Jason. Apologies for inconvenience.

I have notified our sales staff. Hopefully it will be resolved early Saturday morning.
Title: Re: Waiting for FP Pro license
Post by: jasonephillips on May 31, 2019, 07:55:40 PM
This is not great. I have to wait an additional day?
Title: Re: Waiting for FP Pro license
Post by: iToo on June 01, 2019, 09:03:18 AM
I apologize for the delay. For some reason your order was not processed correctly.

We just processed it and sent the license code by e-mail.

Sorry again.