Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: GO3851 on October 07, 2019, 04:10:42 PM

Title: 3ds max 2020 crashes on Forest packs
Post by: GO3851 on October 07, 2019, 04:10:42 PM

Hi,

We are having problems with Forest pack and 3dsmax 2020 (we were using max 2016 before) .
Sometimes our max models crash on opening and it seems to be related to some forest pack objects.
Merging these Forest pack objects also crashes max. Merging the rest of the scene works ok.

We don't have this problems with all Forest packs so we havent figured out whats the reason yet or how to at least avoid it ...

We are using FP 6.2.1 (tried 6.2.2 also and we still have the same problem), Max 2020 and Vray Next.

Any ideas ?

Thx !

Johan
 
 

Title: Re: 3ds max 2020 crashes on Forest packs
Post by: Rokas on October 07, 2019, 04:13:11 PM

Hi

Please send (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) us crashing objects and we will test them here.
If we can reproduce the issue then we can search for solution.

Title: Re: 3ds max 2020 crashes on Forest packs
Post by: GO3851 on October 07, 2019, 04:41:29 PM

Hi !

 I've just send you a wetransfer with the problematic object. Merging it crashes our max. Opening seems to work.

Greetings,

Johan

Title: Re: 3ds max 2020 crashes on Forest packs
Post by: Rokas on October 07, 2019, 04:46:05 PM

We have not got it yet.

Title: Re: 3ds max 2020 crashes on Forest packs
Post by: GO3851 on October 07, 2019, 05:15:46 PM

I've resend it.

We think it's related to the multitexture map used on the FP object.
Deleting the multitexture map from the object seems to fix the merge problem ...

Johan