Itoo Software Forum

Author Topic: Can't load models  (Read 530 times)

iCreateLtd

  • Newbie
  • *
  • Posts: 37
Can't load models
« on: October 22, 2015, 03:46:47 PM »
Hi..

We have the evermotion catalog installed on multiple systems but it isn't working on one of them. 

I've compared the  library browser preferences on a system that works and everything seems to be the same.  However, when I add a model on the system that doesn't work, an error comes up saying it can't find the max file.  It says something about xref.

Does anyone have an idea how to fix this?  I've tried reinstalling the evermotion catalog but it didn't work.

Thanks,

Sean

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 1547
Re: Can't load models
« Reply #1 on: October 22, 2015, 04:25:08 PM »
Hi Sean,

It sounds like, the Evermotion Catalog add-on is having troubles when accessing your model files. Under the Select installation Path you should always select the "parent" folder (which contains Textures & "models" folders like MentalRay). Would you mind to post the error message? Thanks in advance.

Best regards,