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Author Topic: can't open my forest scene  (Read 2129 times)

Zaff

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can't open my forest scene
« on: April 09, 2013, 01:50:12 AM »
i cant open my damn scene, i've been working  all weekend on that   and i cant get into it.  it opens  on my laptop  without forest  but  on my main workstation it does not open! is a forest problem obviously.

i bought the renewal to try to fix the problem but the renew option on my products is  locked ! 

my deadline is tomorrow, i think i'm going to kill myself !!!!

help

iToo

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Re: can't open my forest scene
« Reply #1 on: April 09, 2013, 09:07:44 AM »

We just processed your renewal order, anyway that will not help if there is a problem in the scene. It should work with your current Forest version.

Please, send us your scene and we will check the problem here. If the file is too large, i suggest using a web sharing service as WeTransfer or Dropbox.

Alternatively, you would import each one of the objects in a new scene, to identify where is the problem exactly. For example, separating the Forest objects from the rest of the scene.

Carlos Quintero
iToo Software

Zaff

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Re: can't open my forest scene
« Reply #2 on: April 09, 2013, 06:16:46 PM »
sadly it seemed to be forest, i deleted the forest objects and didn't work, then deleted the  forest objects and  uninstalled the plugin and it did open. although i lost  my  forest work.

i'm going to send you a wetransfer with the scene so you can check what is going on.


iToo

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Re: can't open my forest scene
« Reply #3 on: April 09, 2013, 06:55:50 PM »

Ok, we will check it. What happens exactly when you open the scene ? Does Max freeze of something else ?

Carlos Quintero
iToo Software

Zaff

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Re: can't open my forest scene
« Reply #4 on: April 09, 2013, 07:27:25 PM »
2 odd things, at first  the file started to crash while working,  then  it started to take an eternity to load ( even to the point  when it kept loading for hours) and finally it when loading  it showed me a  3ds max error and closed

iToo

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Re: can't open my forest scene
« Reply #5 on: April 09, 2013, 08:00:42 PM »
An important question: what Forest and Max version do you use ?
Carlos Quintero
iToo Software

Zaff

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Re: can't open my forest scene
« Reply #6 on: April 09, 2013, 08:12:32 PM »
I'm using  3d max 2012 and forest 3.9.5

iToo

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Re: can't open my forest scene
« Reply #7 on: April 09, 2013, 08:21:14 PM »
Ok. Did you send the scene ? We have not received the link yet.
Carlos Quintero
iToo Software

Zaff

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Re: can't open my forest scene
« Reply #8 on: April 09, 2013, 09:48:06 PM »
I'm sending it right now 
name is TRINIDAD bkp

let me know what you find out so i can avoid this problems on my next project.

thanks

iToo

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Re: can't open my forest scene
« Reply #9 on: April 10, 2013, 10:19:54 AM »

Ok. The problem was in the "forest grama 2" object. I have found several issues:

- The "Surface Area" is on, so Forest is scattering items along the full terrain. Then, all items are removed because the "Rectangle002" exclude. This is pretty inefficient. Just turn "off" the Surface Area to get the same result.
- The "via central" area is the main problem. Although Forest can exclude by a geometry, there are certain limits in the mesh size. In this case, the excluding object has more than 800k faces... this is too much, and the excluding process takes forever. Instead a mesh, i suggest to use some splines here.

To load the scene, just merge all objects in a new file (except "forest grama 2" obviously).

Carlos Quintero
iToo Software

Zaff

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Re: can't open my forest scene
« Reply #10 on: April 10, 2013, 05:25:28 PM »
oh thanks man!