Itoo Software Forum

Author Topic: Cannot find a license  (Read 223 times)

IF3822

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Cannot find a license
« on: April 02, 2018, 06:18:07 AM »
It shows up in the license manager, but not in 3dsMax.

iToo

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Re: Cannot find a license
« Reply #1 on: April 02, 2018, 08:33:14 AM »
hi, please write us to our support form, including details (type of license, screenshots, etc.).

Thanks,
Carlos Quintero
iToo Software

IF3822

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Re: Cannot find a license
« Reply #2 on: April 03, 2018, 01:52:17 AM »
Put in a ticket. Cannot see a way to attach screen images. Thanks.

iToo

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Re: Cannot find a license
« Reply #3 on: April 03, 2018, 09:25:21 AM »
Sorry, my fault. I added a wrong link to the support form. This is the right one.
Once logged, using the login credentials included with your license, it lets you to attach files.

The other support form is public, only for generic questions and doesn't allow attachments.

Our support team will attend you ticket as soon as possible.
Carlos Quintero
iToo Software