I've reset my password numerous times, and immediately after resetting, I try to log in and and I get an error saying that my log in is incorrect. I'm not sure why this is happening, but I can't access my dashboard at the moment. I've sent 3 emails to help desk, but have not gotten any reply. In the past, I've always gotten a reply on the same day, but I'm not sure what's going on. If this is not the correct area to post, then please move.
*Edit: I was finally able to log in successfully. I still have not heard back from support about any of my emails.
Additionally, I'm running into an issue where some of my plants do not show up in my view port, nor do they render. At times I get the "F" icon. I do not get the "Some forest were not built correctly in the last render" error when I render my scene. I've read that I need to increase the max items count. I've tried this, but nothing happens. I've tried searching for "F" icon issues, but the search parameter tells me that I need to enter at least two characters and gives no results. If someone could explain to me in a little more detail what I need to do to be able to render my scene, and display all my FP items, I would be highly appreciative. I'm using the cut grass that comes with FP. Turning on/off other FP items doesn't help the issue either. I can create new FP items that do display. I'm fairly new to using FP, so please excuse my noobness.
3ds Max 2017 SP3
i7-4930K, 32GB RAM, GTX 780
Corona Renderer 1.6
Itoosoft Forest Pack Latest Build