Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: SM3464 on December 17, 2014, 03:17:39 PM

Title: Crash when opening file made with older plugin
Post by: SM3464 on December 17, 2014, 03:17:39 PM

Hello, I've just upgraded to FP 4.3.3 from 4.2.5 and I'm getting a 3ds max crash when opening an specific scene. I've tried merging the contents into a new file and it still crashes (scene opens fine on other computer with FP 4.2.5). You can find the mini dump attached, please advice if you need anything else (maybe the scene?) I'm really excited about using the new edge mode, but If my older files can't open...


Thanks!

Edit: Added a second mini dump from other scene.

Title: Re: Crash when opening file made with older plugin
Post by: iToo on December 17, 2014, 07:41:14 PM

Hi, in both minidumps we see the crash is caused by Forest in a specific function, but we need to reproduce the problem here.
Please, send us the scene to support@itoosoft.com. For large files, please use a web sharing service (as WeTransfer (http://www.wetransfer.com)).

Thanks,

Title: Re: Crash when opening file made with older plugin
Post by: iToo on December 18, 2014, 12:22:20 PM

Thanks for the files. We have identified and fixed the bug in v.4.3.4 (http://forum.itoosoft.com/index.php?topic=2642.0).

Title: Re: Crash when opening file made with older plugin
Post by: SM3464 on December 18, 2014, 05:15:49 PM

Thanks!

Title: Re: Crash when opening file made with older plugin
Post by: cc8boy on December 19, 2014, 03:07:45 AM

ME TOO!! I've just upgraded to FP 4.3.3 from 4.2.4. When I opened the max file created with FP4.2.4 ,the MAX always crash. I have to uninstall the FP 4.3.3 Emergency!

Title: Re: Crash when opening file made with older plugin
Post by: iToo on December 19, 2014, 09:30:04 AM

Quote from: cc8boy on December 19, 2014, 03:07:45 AM

ME TOO!! I've just upgraded to FP 4.3.3 from 4.2.4. When I opened the max file created with FP4.2.4 ,the MAX always crash. I have to uninstall the FP 4.3.3 Emergency!

What version are you using exactly ?  The bug was in FP 4.3.3 and fixed in FP 4.3.4.

Title: Re: Crash when opening file made with older plugin
Post by: cc8boy on December 19, 2014, 11:32:59 AM

I was using FP 4.2.4 MAX2012 64bit to build a large scene before I used FP 4.3.3 MAX2012 64bit.
I will try FP 4.3.4 later.