Itoo Software Forum

Author Topic: Downloading default library via Update Manager  (Read 4696 times)

PP1465

  • Newbie
  • *
  • Posts: 4
Downloading default library via Update Manager
« on: January 12, 2022, 01:15:41 PM »
I have no idea why I cannot download forest pack default library with full speed, may be our internet service issue, but I'm in trouble downloading everything from itoo software official link, even forest pack installer from my product list. I got only around 12kb/s and download down time several time. Now I'm trying to download the library with Update Manager with 12kb/sec. Is there any mirror download link of library ? Some body please help me, I need mirror link for those library.

Paul Roberts

  • iToo Software
  • Hero Member
  • *****
  • Posts: 3027
Re: Downloading default library via Update Manager
« Reply #1 on: January 12, 2022, 01:20:05 PM »
Could you let us know which country you are downloading from so we can check the status of our CDN.

Thanks,
Paul
Paul Roberts
iToo Software

FS7814

  • Newbie
  • *
  • Posts: 2
Re: Downloading default library via Update Manager
« Reply #2 on: May 30, 2024, 01:37:43 PM »
Hi Paul;

having same issue here. very slow download speed [ 6 kbps ] while on other website n activity my download speed is normal [ around 150 mbps ]

im living in indonesia. is there's problem with the CDN?

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 2595
Re: Downloading default library via Update Manager
« Reply #3 on: May 31, 2024, 08:22:00 AM »
We have conducted some testing, and the service seems to be quite stable - we have tested the download speed from multiple locations and can confirm that the download speed might be around 100 Mbps. We are continuously monitoring the traffic.

Would you mind trying to use a VPN to see if there's any difference?

Thank you in advance for any further comments.

Best regards,

FS7814

  • Newbie
  • *
  • Posts: 2
Re: Downloading default library via Update Manager
« Reply #4 on: May 31, 2024, 08:56:28 PM »
try VPN and it works. thanks Michal  ;D