Itoo Software Forum

Author Topic: Error 13: Network error  (Read 140 times)

gleb

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Error 13: Network error
« on: February 08, 2019, 08:50:56 PM »
Hi,
When upgrading to version 6.1.5 in the update manager, an error occurs "Error 13: Network error..." This problem lasts about a week.

iToo

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Re: Error 13: Network error
« Reply #1 on: February 09, 2019, 09:50:25 AM »
Hi,

We had a problem with our servers the last night, but it lasted only a few hours. So this must be a different issue.

Please, try to run Update Manager again and send us the "update.log" you can find at C:\Users\<user name>\AppData\Local\Itoo Software\Update Manager.
To avoid post your data here, please send it using the contact form at the User Panel.

Thanks,
Carlos Quintero
iToo Software