Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: gleb on February 08, 2019, 08:50:56 PM

Title: Error 13: Network error
Post by: gleb on February 08, 2019, 08:50:56 PM
Hi,
When upgrading to version 6.1.5 in the update manager, an error occurs "Error 13: Network error..." This problem lasts about a week.
Title: Re: Error 13: Network error
Post by: iToo on February 09, 2019, 09:50:25 AM
Hi,

We had a problem with our servers the last night, but it lasted only a few hours. So this must be a different issue.

Please, try to run Update Manager again and send us the "update.log" you can find at C:\Users\<user name>\AppData\Local\Itoo Software\Update Manager.
To avoid post your data here, please send it using the contact form at the User Panel (https://secure.itoosoft.com/userpanel/contact_form.php).

Thanks,