Itoo Software Forum

Author Topic: Error 13 on Update Manager  (Read 130 times)

Pelican Media

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Error 13 on Update Manager
« on: November 15, 2018, 01:32:49 PM »
When will this be fixed?
I have seen other posts with this issue reoccurring, seems to be fixed for a while then breaks again.

I am in the middle of setting up new machines and a farm and am getting this error.

Please, can it be fixed, permanently, asap!

Rokas

  • iToo Software
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    • iToo
Re: Error 13 on Update Manager
« Reply #1 on: November 15, 2018, 01:58:52 PM »
Please use this form to contact us. And please attach Your update manager log file. You can find it in this folder:
%localappdata%\Itoo Software\Update Manager
Rokas
iToo Software

Mouton

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  • Posts: 32
Re: Error 13 on Update Manager
« Reply #2 on: November 21, 2018, 10:31:06 AM »
HI Pelican

IF you use antivirus on the farm you need to allow Update manager to access the internet
thats how i fixed mine