Itoo Software Forum
Forest Pack => Forest Pro (*) => Topic started by: UF7753 on April 08, 2008, 05:01:47 PM
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i'm getting an error when i try to use forestpro. it was working 2 days ago, but today when i tried to use it i got this error:
"Error reading forest.cfg file!
Please, reinstall Forest or contact with Itoo Software."
i did try to reinstall, but i get the same error. i'm using max9 on winxp. i can provide more info if someone has need of it.
thanks in advance.
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Hi,
Please, try a manual installation following our FAQ:
http://www.itoosoft.com/english/menu.php?id=forest_faq#18 (http://www.itoosoft.com/english/menu.php?id=forest_faq#18)
Forest install some files, including 'forest.cfg' in user local folders at 'Documents and Settings'. I think some permissions would have changed on this directory, and Forest cannot locate the configuration files.
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thanks for the reply. i did try the manual install and i get the same error.
i got this error today before i tried to reinstall and it was working 2 days ago. i did not do anything unusual with the pc in the last 2 days - that i can remember.
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Please, run this program and tell me the results:
http://www.itoosoft.com/files/CheckForestInstall11.exe
(http://www.itoosoft.com/files/CheckForestInstall11.exe)
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i ran that exe file and i've attached the log. i did have problems with my account and a new profile was created. this was a couple of weeks ago. i thought i had copied everything from my old profile. the folder is still on my HD so i should be still able to copy files if i have missed something.
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It's strange... all seems correct in the log, the plugcfg folder exists and the installer can copy files on it.
Can you see 'forest.cfg' at C:\Documents and Settings\colincreamer.PARKHOOD\Local Settings\Application Data\Autodesk\3dsmax\9 - 32bit\enu\plugcfg ?
If you are not using the local profiles of Max 9, i suggest you disable it: edit 'InstallSettings.ini' file from Max root folder, and set
useUserProfiles=0
With this parameter, Max doesn't use the local user folders, searching the 'plugcfg' directory at <maxdir>/plugcfg, as in previous Max versions.
Must be some problem with your local profile, but is difficult to find it without having access to the computer.
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back again. sorry for being so slow, but you are right. it's something to do with my profiles. as i said i had problems connecting to the network a few weeks ago, but a new profile was created and off i went on that. when i log on to my old account the forest plugin works the finest. i'll look at the max settings and see if i cannot replicate the paths when i log on to my newer account. i'll post back if i get it sorted. i'm trying to push the idea of using itoosoftware to represent vegetation.
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Yes, i copied the enu folder in the local settings from my old profile to the new one. the plugin works again. i should've been paying heed to what i was doing for such a simple error to hold me up.
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Ok. I'm glad you solved it. ;)