Forest Pack > Forest Pro (*)

Error reading forest.cfg file!

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UF7753:
i'm getting an error when i try to use forestpro. it was working 2 days ago, but today when i tried to use it i got this error:
"Error reading forest.cfg file!
Please, reinstall Forest or contact with Itoo Software."

i did try to reinstall, but i get the same error. i'm using max9 on winxp. i can provide more info if someone has need of it.
thanks in advance.

iToo:
Hi,

Please, try a manual installation following our FAQ:

http://www.itoosoft.com/english/menu.php?id=forest_faq#18

Forest install some files, including 'forest.cfg' in user local folders at 'Documents and Settings'. I think some permissions would have changed on this directory, and Forest cannot locate the configuration files.

UF7753:
thanks for the reply. i did try the manual install and i get the same error.
i got this error today before i tried to reinstall and it was working 2 days ago. i did not do anything unusual with the pc in the last 2 days - that i can remember.

iToo:

Please, run this program and tell me the results:

http://www.itoosoft.com/files/CheckForestInstall11.exe

UF7753:
i ran that exe file and i've attached the log. i did have problems with my account and a new profile was created. this was a couple of weeks ago. i thought i had copied everything from my old profile. the folder is still on my HD so i should be still able to copy files if i have missed something.

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