Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: SD4987 on December 25, 2020, 06:11:41 PM

Title: forest 6.3.1 Material Error
Post by: SD4987 on December 25, 2020, 06:11:41 PM
 >:( >:(When I open the forest material editor, max has crashed. This is something that has already happened on 2 new computers, almost every time
My colleagues have no problems

3dsmax2014
Corona7.0
Title: Re: forest 6.3.1 Material Error
Post by: iToo on December 26, 2020, 08:29:29 AM
Please, send us the minidump (https://forum.itoosoft.com/faq/getting-the-max-minidump-file/) generated on crash, to check it here.

Thanks,
Title: Re: forest 6.3.1 Material Error
Post by: SD4987 on December 27, 2020, 09:01:15 AM
I can reply and post, this is the minidump you need
Title: Re: forest 6.3.1 Material Error
Post by: iToo on December 27, 2020, 09:25:25 AM
Thanks for the file.

Checking the minidump, it seems the crash happens in the Corona side.
Unfortunately we cannot get much more information from it, since Corona 7 is not released yet, and we don't know what exact build have you installed.

I would suggest you contact directly with the Corona team, and send the minidump to them. Hopefully they can get more details.

Title: Re: forest 6.3.1 Material Error
Post by: SD4987 on December 27, 2020, 02:30:46 PM
thank you very much, :-[ :-[