Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: GE3657 on March 01, 2014, 10:03:05 AM

Title: Forest disappear after a few frame
Post by: GE3657 on March 01, 2014, 10:03:05 AM

Hi,

we have a big problem after install a new Forest Pack Pro 4.1.6. We are using 3Ds Max 2011 64bit. For the earlier render it's look smooth
and find. But after a few frame, the forest suddenly disappear for the rest of next frame. Tried a few time and the same result. Sometime it's lost an
example forest 01 or 02,03... and sometime all the forest is gone in one time. I thought it's problem of my p.c, but when i switch to other p.c the problem
is same.

for your information, some of the tree are using our custom object and some of it are using the free 3d sample.

Is this a normal issue? Any help would be appreciated.

thank you.

Title: Re: Forest disappear after a few frame
Post by: iToo on March 01, 2014, 10:08:19 AM

Please, try to reproduce the problem in a minimal scene and send it to support@itoosoft.com. For large files, please use a web sharing service as WeTransfer or Dropbox.

Thanks,