Forest doesn´t appear in viewport

[HotelVerse]

Hi guys;

We have a problem with forest display in Max Viewport. Sometime the forests disappear, all or partial. We´ve proved diferent method for display forest, but the forest not appears. If we do a render, we don´t problem, all the forest are in the render. Only happen in viewport.

We don´t no it´s a bug. The solution is close max and open again, but in certain time appear the same problem

Thanks

3DMAX 2022
FOREST 7.4.3
VRAY 5 OR 6

[Paul Roberts]

Hi,

It's hard to say what might be going on from the screenshot, but it might be camera clipping. To rule that out, please go to the Camera rollout and uncheck Enable on Viewport/IR.

IF that doesn't help, if you're able to reproduce the issue on a simplified scene, please send it to us at helpdesk@itoosoft.com.

Many thanks,
Paul