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Author Topic: Very slow forstpack command pannel  (Read 105 times)

JS3859

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Very slow forstpack command pannel
« on: September 17, 2019, 08:27:56 PM »
Hello , forestpack pro 6.22 on 3dsmax 2020 command panel takes along time to open after selection , i read about stopping any JAVA apps if there any running in the background , i tried but the problem is still the same. beside i dont have java in my pc  any solutions?

Michal Karmazín

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Re: Very slow forstpack command pannel
« Reply #1 on: September 18, 2019, 04:36:21 PM »
Hi,

Sorry to hear you're facing these troubles. Would you mind to specify your actual software configuration (also the OS & renderer versions used)? Up to now, we can't reproduce this problem here and any additional info is welcome. Meanwhile, please feel free to have visible just some roll-outs (these you are frequently using) - you can edit the Global Settings from the General rollout as desired (attaching screen-shot) to check if that helps. Thanks in advance for any further comments on this issue.

Best regards,

JS3859

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Re: Very slow forstpack command pannel
« Reply #2 on: September 18, 2019, 08:57:36 PM »
Im using windows 10 pro with the latest updates , 3dsmax 2020.2 , Vray next update 2.1 last  , floor generator , bitmap relink , rappa tools 3

iToo

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Re: Very slow forstpack command pannel
« Reply #3 on: September 19, 2019, 08:33:48 AM »
How much time (approximately) does it take to open the command panel ?
Normal time should be around 1 to 2 seconds.
Carlos Quintero
iToo Software

Dragan

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Re: Very slow forstpack command pannel
« Reply #4 on: September 19, 2019, 09:38:17 AM »
FP: Only first time around 8 sec. After that no delay.
RC4: Around 7 sec. each time.

3dsmax 2015
« Last Edit: September 19, 2019, 09:49:23 AM by Dragan »

Aaron Quinn

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Re: Very slow forstpack command pannel
« Reply #5 on: September 19, 2019, 12:18:54 PM »
I have sent a support ticket but would like to take part for other users to see here too.

I am using:
3ds Max 2019.2
Corona 4.1
FP Pro 6.2.1

I am having the same experiences as the users here. Where the command panel is very slow to open for the first time. I have changed the general tab and unticked every tab so that there is nothing to load. I found the problem was loading in the forest templates. Once these templates are in the scene the command panel loads instantly and I have no problem creating further forest packs. It's just this initial creation can take around 30 seconds. I have tried closing any background java tasks but find no difference here.

iToo

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Re: Very slow forstpack command pannel
« Reply #6 on: September 19, 2019, 04:26:28 PM »
Thanks for your feedback.

It seems they are different issues, specially between RC4 and FP6.
We'll investigate them, although for some reason we cannot reproduce any delay in our tests, using different computers and Max versions (except the known issue with Java tasks).

Carlos Quintero
iToo Software