Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: JF3125 on June 23, 2021, 08:25:43 AM

Title: Forest loads very slow and can´t find object in scource scene
Post by: JF3125 on June 23, 2021, 08:25:43 AM
Hi,

maybe someone can help.
If i create a Forest object and load a preset it takes a long time to load and i get the info message, that an object can not be found in scource scene. please see the image.
we use network floatig licences.

thx.
Title: Re: Forest loads very slow and can´t find object in scource scene
Post by: Michal Karmazín on June 24, 2021, 08:21:11 AM
Hi,

I'm sorry to hear you're facing these troubles. If that happens to any of the "bundled presets", I would suggest you reinstall the problematic package in the following way from the Update Manager (https://docs.itoosoft.com/forestpack/update-manager):
If the problem persists and if possible, please feel free to send us (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) your scene and we'll check it here.

Best regards,
Title: Re: Forest loads very slow and can´t find object in scource scene
Post by: JF3125 on June 24, 2021, 04:36:02 PM
Hi,

many thanks for your feedback. i will try your advices and come back if it works....and surely if not. :-)

Thanks

N