Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: DT4700 on November 10, 2017, 06:46:19 AM

Title: forest objects disapears when reopen 3d studio max
Post by: DT4700 on November 10, 2017, 06:46:19 AM
Forest objects disapears when reopen 3d studio max, all the proxy(custom objects)and area splines are there but it looks like no sign of forest objects.Forest lister is empty. 3d max 2016,vray 3.40.01,forest pack5.4.1.It does not happens all th time,but when it happens its very frustrating.
Title: Re: forest objects disapears when reopen 3d studio max
Post by: Michal KarmazĂ­n on November 10, 2017, 09:48:09 AM
Hi,

Sorry to hear, you're facing these troubles. Are you using any third-party FP libraries? Would you mind to send us (http://forum.itoosoft.com/index.php?topic=3648.0) a simplified scene (containing all Forest object(s)) to analyse it here? In order to know more about this issue, we'll need a version before that "change". Thanks in advance.

Best regards,
Title: Re: forest objects disapears when reopen 3d studio max
Post by: DT4700 on November 11, 2017, 10:45:38 AM
Hi,thank you for quick responce
Sometimes models are from presets of FP sometimes it's proxys from evermotion libraries,never no if the problem will apear. Fp objects are not in fp lister but appear in Select from scene,and when selected in properties it's only written mesh.
Title: Re: forest objects disapears when reopen 3d studio max
Post by: iToo on November 12, 2017, 09:21:13 AM
Hi, please send us one of the corrupted scene as described in the Michal post.
Usually this issue is caused by using non-legitimate licenses, but we need a scene to check it.

Thanks.