Itoo Software Forum
Forest Pack => Forest Pro (*) => Topic started by: KE3893 on September 12, 2017, 08:35:04 AM
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Hey,
When I open a blank max, make a shape, create a forest and save it is all fine.
When I re-open that file and select the forest pro it crashes.
I get an error see attachment
Error loading bitmap
C:\Program Files (x86)\Itoo Software\Forest Pack Pro\geometry\images\(some weird squiggles)
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We are having the same problem as this old thread
https://forum.itoosoft.com/forest-pro-(*)/constant-crash-and-error-message/
We are using 5.4.0 and same problem when I rolled back to 5.3.2
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Hi,
Sorry to hear, you're facing these troubles. Would you mind to save and send us (http://forum.itoosoft.com/index.php?topic=3648.0) the minidump file of the crash (https://forum.itoosoft.com/index.php?topic=1484.0)? Thanks in advance.
Best regards,
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Hi,
Actually, most probably there's some script involved. I would suggest you to check scripts you have installed (mainly those under \scripts\Startup) and try unloading these to check if there's any difference (ideally test it on a clean 3ds max installation).
Thanks in advance for any further comments on this issue you can share about it with us / our user community.
Best regards,
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The dump file should be attached to the first post.
Hi,
Sorry to hear, you're facing these troubles. Would you mind to save and send us (http://forum.itoosoft.com/index.php?topic=3648.0) the minidump file of the crash (https://forum.itoosoft.com/index.php?topic=1484.0)? Thanks in advance.
Best regards,
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Looks like it is a script. Pulled them all out and everything worked as expected. Will go through an test each one individually now
Hi,
Actually, most probably there's some script involved. I would suggest you to check scripts you have installed (mainly those under \scripts\Startup) and try unloading these to check if there's any difference (ideally test it on a clean 3ds max installation).
Thanks in advance for any further comments on this issue you can share about it with us / our user community.
Best regards,
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We have written some scripts to add attributes to an objects properties.
This is what was breaking forest pro.
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Thanks for the update- I'm glad to hear you found a solution to the issue.
If there's anything else we can help with, please let us know.
All the best,
Paul