Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: suppenhuhn on January 18, 2016, 12:01:51 PM

Title: Forest Pro Object causes Render Crash
Post by: suppenhuhn on January 18, 2016, 12:01:51 PM
Hi!

I'm using Max 2015 64bit / WIN 10 and trying to render a sequence with a moving camera. Got one Forest Object in the scene using a Lawn ( large ) preset - with two Object-Exclude-Areas.

Everytime i try render out the sequence - MentalRay crashes at the second frame during the FG process ( no FG File is used ) as soon the Lawn becomes precomputed. This is strange - because at the first frame the Lawn is also visible and renders well ?!?

Without the ForestObject it renders fine.

Any ideas?
Title: Re: Forest Pro Object causes Render Crash
Post by: Michal Karmazín on January 18, 2016, 12:15:04 PM
Hi,

Which Forest Pack Pro version are you using? The latest Forest Pack Lite/Pro 4.4.1 (http://forum.itoosoft.com/index.php?topic=3045.0) version has some mental ray® bugs fixed. Also the Forest Pack Pro 5.0.3 beta (http://forum.itoosoft.com/index.php?topic=3404.0) comes with another mental ray® bugs fixed. I would recommend you to try those, if you're using an older release.

Anyway, would you please save and send us the minidump (http://forum.itoosoft.com/index.php?topic=1484.0) file of the crash / mental ray log file? Thanks in advance.

Also, please feel free to send us the simplified scene (containing problematic Forest object(s)) through WeTransfer (https://www.wetransfer.com/) to support@itoosoft.com to analyse it here.

Kind regards,
Title: Re: Forest Pro Object causes Render Crash
Post by: suppenhuhn on January 18, 2016, 12:47:25 PM
Hi!

Thanks for the quick response - i'm using 4.4.1.

I'll try to send you the minidump and/or the scene as soon as possible :-)
Title: Re: Forest Pro Object causes Render Crash
Post by: suppenhuhn on January 19, 2016, 09:09:47 AM
Hi,

sent you the minidump file via webtransfer a minute ago - hope that helps.
Title: Re: Forest Pro Object causes Render Crash
Post by: suppenhuhn on January 20, 2016, 12:12:18 PM
Hi!

I tried the beta on the mobile workstation only yet - but it works ! :-) The render unit will be tested in a few days.

Thanks in advance
Robert