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Author Topic: Forest Pro render problem, see it on viewport but doesn't render.  (Read 1060 times)

JJ2360

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Hi there,
i have a huge problem and i try it everything and i don't solved it.
I can see all the forest on the scene and it render nicely, but  i some point they stop to appear on the render. I can see it on the viewport and edit normaly but when i hit render. They are gone!!!!!

The solution i try is to delete all the forest and start form scratch and it render nice again. but in some point the problem is back again!
i don't know what to do! i have a deadline!

I'm using the latest forest version, 3ds Max 2014.

Ps. sorry for my english.
Ps.(2) when i transform the forest in mesh with the forest tools it render again.


« Last Edit: May 06, 2014, 10:54:43 PM by JJ2360 »

iToo

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Re: Forest Pro render problem, see it on viewport but doesn't render.
« Reply #1 on: May 07, 2014, 08:41:23 AM »
It would be a licensing issue. Please, send us the Forest object to support@itoosoft.com, we'll check it.
Thanks,
Carlos Quintero
iToo Software

JJ2360

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Re: Forest Pro render problem, see it on viewport but doesn't render.
« Reply #2 on: May 07, 2014, 04:33:05 PM »
Maybe is that, i realize that i installed the FP  on 3 machines. One at home and the two others at work but i unistalled on one of this machines, so i have the FP installed on two machines one at home and the other one at work.
Here is the link of one of the forest!
http://www.sendspace.com/file/7ei4fh

waiting for the solution!
cheers!



iToo

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Re: Forest Pro render problem, see it on viewport but doesn't render.
« Reply #3 on: May 07, 2014, 07:36:56 PM »
I just replied you by e-mail.
Carlos Quintero
iToo Software