Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: QM3423 on September 01, 2014, 03:11:59 PM

Title: ForestPro keeps losing the surfaces they are attached to
Post by: QM3423 on September 01, 2014, 03:11:59 PM

Hello,
I am using the latest ForestPro build. I have made a MAx file with about 15 ForestPro objects to use as "presets" in the library browser.  When i close and then open the Max file again, about one half of the forest pro objects lose or forget what surface they are applied to. In other words, i have to select the forestpro 'F" and then reassign it to the surface.  But then when i close and open the file, i have to do it again!

Can you help with this?  The presets will work in the library but I do not understand why some forespro objects seem to lose the surface they are attached to...

Title: Re: ForestPro keeps losing the surfaces they are attached to
Post by: Michal Karmazín on September 01, 2014, 04:14:15 PM

Hi,

We don't have any similar issue reported, would you please send us your scene (containing problematic objects) to support@itoosoft.com? For large files, please use a web sharing service as WeTransfer or Dropbox. Thanks in advance.

Kind regards,