Hi Alan Shane,
I'm sorry to hear, you're facing these troubles. Sometimes, it's better to set the IP
of the server "manually" rather than finding it automatically. That can be done during the installation after setting the Network license mode in the Configure the Network License
window. The Host field should contain the IP address (or the hostname) of your licensing server computer.
The right network configuration is always very specific for any network as the correct set-up of the connection will depend on all firewall/anti-virus solutions you are using. Basically, port 16720
needs to open both for TCP
(for example Windows Firewall/anti-virus software might be blocking the connection for this port).
In case of any further troubles with it, would you mind sending us
the log file from the Itoo Software License Manager - License Server tab - View Log... to analyze it here? Thanks in advance.