Itoo Software Forum

Author Topic: bad surprise with FP 7  (Read 670 times)

yanosh HRDY

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bad surprise with FP 7
« on: March 22, 2021, 08:35:12 AM »
Hello, I just installed FP verion 7. After the installation I open 3ds and start using FP.
All my libraries which were present in the old version have disappeared !! Why didn't they stay in the bookstore listings? how to go back or how to connect them automatically? thank you.

Rokas

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Re: bad surprise with FP 7
« Reply #1 on: March 22, 2021, 02:02:15 PM »
Hi

I am sorry to hear that You lost links to Your libraries. We were not aware this could happen because we are using same registry entries.
Would You please tell us more about those libraries. How they were configured, are they located in any special place.

Thanks in advance for any further comments on this issue you can share with us / our user community (in case some user(s) will run into similar troubles).
Rokas

yanosh HRDY

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Re: bad surprise with FP 7
« Reply #2 on: March 22, 2021, 03:13:41 PM »
Hello, thank you for your answer.
It turns out that by wanting to answer you and make a screenshot, I reopened 3DS and indeed since the update made this morning, during which no libraries were visible, the libraries have reappeared now.
The problem is therefore resolved.
Thank you.