Hello all,
We've recently updated FPP on our systems to version 4.1.5 and since then haven't been able to get a valid license from our license server.
Here are the details:
We currently have 4 seats (two of which have expired so I expect we can only get 2 valid licenses when using the new version).
For the two unexpired licenses, in the 'license details' window and subsection under the 'Product' textbox read as 'Forest Pack Pro 3'.
Once I saw that I thought perhaps we needed to pay to upgrade our license to FPP 4 but when I log into our client area on the iToo website we are able to download FPP version 4.
My question is: are we actually able to run FPP 4 or do we need to pay for an upgrade? If not, can you give me some ideas on how I can get these two still-valid licenses working?
This has become somewhat urgent as I'm sure you can imagine...
Kind regards,
James