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Author Topic: How to transfer license to a new machine  (Read 741 times)

malmond

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How to transfer license to a new machine
« on: November 13, 2014, 12:57:45 PM »
My company has upgraded my laptop (awesome) to a behemoth of a machine, which is great.
Before I screw anything up, how do I go about reinstalling Forest Pack Pro in the new machine?
Also, I'm not sure how to retrieve my license number etc. from the old machine. Any suggestions?
Thank you.

[Edit] For what it's worth, I should mention that the version I currently have is "Forest Pro 3.9.6" installed in "3ds Max Design 2012". I'm just wondering if it makes any difference since I'll be installing (I'd assume) the latest version of Forest Pack Pro on the new machine [Edit]
« Last Edit: November 13, 2014, 01:30:55 PM by malmond »

Michal Karmazín

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Re: How to transfer license to a new machine
« Reply #1 on: November 13, 2014, 03:17:20 PM »
Hi,

As we can see from our database your company has several user accounts, so you should contact your IT department and they'll do the migration process for you (download the installer available for your license, remove the existing installation and activate the plug-in on your new computer).

Anyway, if you want to check the serial number and the subscription end date for your license, you can find it under Licenses tab of Itoo Software License Manager by selecting the license and clicking on the Details... button.

Kind regards,