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Author Topic: HQplants Missing Dlls?  (Read 855 times)

sim_on

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HQplants Missing Dlls?
« on: February 08, 2017, 03:28:32 PM »
When I try to add an HQplant  from the library (either the free models - or the purchased HQplants1,2) I get a Missing DLL error, asking for several mentalray.dlz (various MentalRay SuperClass). 
I'm using Vray as my renderer.
Plug-in manger tells me mentalray.dlo is loaded but I don't have mentalray as rendering option.
If I untick the "show warnings" I just get a couple of missing mentalray.dlz material errors.

Is there a way to stop the cause these annoying messages?

Thanks
Simon

Max2017  | Vray 3.40.03 | FPro5.2.0 | win10poo x64
Gigabyte X79-UD3 | i7 4930k @ 3.4Ghz | 32Gb RAM | Geforce GTX760

Paul Roberts

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Re: HQplants Missing Dlls?
« Reply #1 on: February 08, 2017, 03:34:51 PM »
Hi,

I see from your signature that you are using 3ds max 2017 for which Mental Ray was an optional download. Could it be that you installed 3DS Max without Mental Ray ?

If that's the case then I would suggest you reinstall 3DS Max 2017 with Mental Ray included as it's currently required by our plug-in, even if you use other renderers.

I'm not sure if we'll be able to fix it in the short term, because Forest Pack has many dependencies to the mental ray libraries, but we´ll check what can be done to avoid similar troubles.

I hope that helps, please let me know if you have any further questions.

Many Thanks,

Paul

Paul
Paul Roberts
iToo Software

sim_on

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Re: HQplants Missing Dlls?
« Reply #2 on: February 08, 2017, 04:34:59 PM »
Hi Paul,
Yes you are correct, I don't believe I installed the optional MentalRay with 2017 as I only use Vray. 
I wasn't aware FP needed MentalRay either, it doesn't stop the library files working or FP as far as I can tell.  It really only seems to effect the HQ resources.

I think I will just ignore the errors rather than have to reinstall max with mentalvray...unless something else goes wrong!!!

What are these many dependencies to the mental ray libraries you speak about and are they likely to cause more problems to non-mentalray users?
Simon

Max2017  | Vray 3.40.03 | FPro5.2.0 | win10poo x64
Gigabyte X79-UD3 | i7 4930k @ 3.4Ghz | 32Gb RAM | Geforce GTX760

sim_on

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Re: HQplants Missing Dlls?
« Reply #3 on: February 08, 2017, 04:48:07 PM »
If anyone else has this issue here is a link from the AD forum for the mentalray installer for 2017

http://forums.autodesk.com/autodesk/attachments/autodesk/area-b200/129800/1/Mentalray.rar

hope that's okay to link direct to a download  :-\
Simon

Max2017  | Vray 3.40.03 | FPro5.2.0 | win10poo x64
Gigabyte X79-UD3 | i7 4930k @ 3.4Ghz | 32Gb RAM | Geforce GTX760

Paul Roberts

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Re: HQplants Missing Dlls?
« Reply #4 on: February 08, 2017, 05:27:28 PM »
HI, Thanks for posting the link. I'm sure others may find it helpful.

At present Forest Pack is compiled against the MR libraries so you may encounter issues - but it's hard to predict what actions will trigger them so we recommend Mental Ray is always installed to use Forest. Depending on the status of Mental Ray in new versions of Max , this may change for future releases. 

Cheers,

Paul
Paul Roberts
iToo Software