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Author Topic: Issue with Forest Pack Pro v7 - Max 2022 - Deadline 10  (Read 160 times)

CE2575

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Issue with Forest Pack Pro v7 - Max 2022 - Deadline 10
« on: November 17, 2021, 12:30:54 AM »
We just upgraded all of our workstations and render farm to 3ds Max 2022 (24.2.0.2334), V-Ray 5 (5.20), Forest Pack Pro 7 (7.1.2) and we're using Deadline 10.1.19.4. The problem we're experiencing is that scenes submitted to the farm via the integrated submitter in Max 2022 are failing to load with the following errors:
Missing dll: forestpackpro.dlo - Forest Color
Missing dll: forestpackpro.dlo - Forest Pro

The Forest Pack .dlo is located here: C:\Program Files\Autodesk\3ds Max 2022\Plugins

What we've done for testing:
Scene renders locally on artists workstation.
Scene renders locally on render nodes.
Scenes submitted with Deadline's integrated submitter in Max 2020 and 2021 render.
Scenes submitted with Deadline's integrated submitter in Max 2022 fail.
For the past few years we've used automated deployment to install Forest Pack Pro silently to all our systems, so we tried installing manually as well to see if there was some sort of install error on our part.
We don't seem to be able to resolve this one. Any help would be appreciated.

damien11235

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Re: Issue with Forest Pack Pro v7 - Max 2022 - Deadline 10
« Reply #1 on: November 17, 2021, 09:32:01 AM »
Hi,
it might be useful to try and shift the forestpack.dlo  to the following location and try
C:\ProgramData\Autodesk\ApplicationPlugins.
since max 2022 the default folder for plugins has been shifted to programdata folder

Paul Roberts

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Re: Issue with Forest Pack Pro v7 - Max 2022 - Deadline 10
« Reply #2 on: November 17, 2021, 09:46:39 AM »
Hi,

The problem might come from the C:\Users\%USERNAME%\AppData\Local\Autodesk\3dsmax\2022 - 64bit folder. When Max runs in the interactive mode, it creates a file Plugin.UserSettings.ini, which contains the path to the Max "plugins" folder (where Forest Pack & RailClone plug-ins are installed). In this way (the Max 2022 path may be different in your case):

[Directories]
Additional MAX plug-ins=C:\3dsmax2022_64\3ds Max 2022\PlugIns\
[Help]


It seems when Max is launched in some other way - like by Deadline in the render mode, this file is not created, and plugins stored in the path are not loaded.

How to fix it:
Delete the folder C:\Users\%USERNAME%\AppData\Local\Autodesk\3dsmax\2022 - 64bit from render node, where %USERNAME% is the Windows user which runs the job.
Launch at least one render.
When 3ds Max is launched, it should create the folder mentioned above. If it doesn't exist, please double-check that the %USERNAME% name is correct.
Once you check that folder exists, copy the file Plugin.UserSettings.ini from one of your workstations.

I hope that helps.

Best regards,
Paul
Paul Roberts
iToo Software

CE2575

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Re: Issue with Forest Pack Pro v7 - Max 2022 - Deadline 10
« Reply #3 on: November 17, 2021, 07:35:02 PM »
That appears to have resolved the issue. Thank you to everyone who responded for their help with this.