Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: ES1947 on July 15, 2014, 12:54:43 PM

Title: Just installed for 3ds max design 2015 - dll error
Post by: ES1947 on July 15, 2014, 12:54:43 PM

Hi

Just downloaded ForestPackPro424 and selected C:\Program Files\Autodesk\3ds Max Design 2015\ as path, but when I start 3ds max design 2015, I get the attached error.

Has anyone a solution for this?

Thanks :-)

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: Michal Karmazín on July 15, 2014, 01:22:22 PM

Hi,

It looks like 3ds Max can't find some of libraries used by the plug-in. As all of them are part of 3ds Max they shouldn't be missing, but please try to install the Visual C++ Redistributable for Visual Studio 2012 Update 4 (http://www.microsoft.com/en-US/download/details.aspx?id=30679). Please tell us if that solves the issue. Thanks in advance.

Kind regards,

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: ES1947 on July 15, 2014, 01:28:00 PM

Hi Michal

I just downloaded the file. I get the attached message.

I'm not sure if I should use the repair function?

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: ES1947 on July 15, 2014, 01:43:18 PM

Well tried to use the repair function - still get the error.

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: Michal Karmazín on July 15, 2014, 01:48:57 PM

Hi,

Yes, please use the Repair option. If the problem persist, please take a screenshot of <maxdir>\plugins\ForestPackPro.dlo file Properties. Just to double check, that the correct file was placed into plugins foder. Thanks in advance.

Kind regards,

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: ES1947 on July 15, 2014, 01:54:11 PM

Screenshot

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: iToo on July 15, 2014, 03:45:02 PM

It seems the file ForestPackPro.dlo is not correct. It matches with the dlo of Forest Pro 4.1.5 for Max 2014.

Please, try this:

1.- Close Max.
2.- Remove the file ForestPackPro.dlo.
3.- Reinstall Forest.

That should solve the problem.

Title: Re: Just installed for 3ds max design 2015 - dll error
Post by: ES1947 on July 15, 2014, 04:05:49 PM

Hi Carlos

A reinstall seemed to fix the problem.

Thanks