Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: MN4869 on July 06, 2017, 03:53:05 PM

Title: Keep getting licencing errors when I first open Max
Post by: MN4869 on July 06, 2017, 03:53:05 PM
I have a licence server service running but I keep getting a message saying that there are no licences and it will render in box mode. I'm using Max 2017 with network licenses.
If I restart the windows (10) service then it will work after a short moment.

I'm not running the latest forest and RC - it's the one before that (sorry I'm currently rendering so am not sure of the version number)

Additional (and most likely irrelevant) info:

- I had installed the licence server on one of my nodes as I was switching between my laptop and workstation. but now the license server resides on my workstation (the one that I'm also working on).
- I had previously had an issue because there were two instances of the licence server running but I have since stopped that and this issue occurs even when this is the only network computer that is switched on.

Any ideas how to fix this?

*edit* Note: My network license is configured with the IP address of the correct computer i.e. my workstation.
Title: Re: Keep getting licencing errors when I first open Max
Post by: Michal KarmazĂ­n on July 06, 2017, 03:58:04 PM
Hi,

Would you mind to to send us (http://forum.itoosoft.com/index.php?topic=3648.0) the log file from the Itoo Software License Manager - License Server tab - View Log... to analyse it here? Thanks in advance.

Best regards,