Itoo Software Forum
Forest Pack => Forest Pro (*) => Topic started by: W on October 16, 2019, 10:10:16 AM
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When I press the library button in the geometry rollout of a forest object there's a 20-30% chance max will stop reacting and I'm forced to close the program in the task manager.
I have the same problem with the library button of railclone objects.
Is this a common problem and/or is there a solution?
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Hi Wouter
That is definitely not a common issue. Let's try to troubleshoot the issue.
Please download logging tool- process monitor (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) (free windows application).
Open it and set up:
1 You need only File System Activity selected:
(https://i.imgur.com/fo8QazZ.png)
2 Enable Autoscroll:
(https://i.imgur.com/wRys3fR.png)
3. Once you see list of programs scrolling look for 3dsmax.exe.
disable autoscroll, find 3dsmax.exe, rightclick it and use Include '3dsmax.exe'
(https://i.imgur.com/1n2Egg3.png)
Now only 3dsmax activity will be visible in the log.
Try doing what is causing the slowdown for You and watch the log.
Once 3dsmax freezes do a screenshot (where "Time" and "Path" are fully visible) of the Process Monitor and send (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) it to us.
Thanks in advance for any further comments on this issue you can share with us / our user community (in case some user(s) will run into similar troubles).