Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: jorge9124 on April 18, 2025, 06:22:59 am

Title: Library download problems
Post by: jorge9124 on April 18, 2025, 06:22:59 am

Hello, today i just install new version but most of the items disappears, I dont know why, so I decided to uninstall and reinstall but i have problem downloading the library   It get freezes in this part

Title: Re: Library download problems
Post by: iToo on April 18, 2025, 09:12:44 am

Hello, i just tested our servers and everything seems correct. I could download all assets at full speed.

Please, try this:

- Be sure there is enough free space in the C: disk.
If needed you can change the download temporary folder at File->Preferences->General->Temporary Folder.

- Check if there is some folder configured at File->Preferences->Local Network Installation. If so, delete it.
This folder is used as a local cache for the packages, and by default there is not any defined.

- Delete the following registry key: HKEY_CURRENT_USER\SOFTWARE\Itoo Software\Update Manager\Packages, and run Update Manager again.
That clears up all information about the installed packages.

I hope that helps.