Itoo Software Forum

Author Topic: License Error Cannot Activate Forect Pack Pro  (Read 1163 times)

CD2414

  • Newbie
  • *
  • Posts: 15
License Error Cannot Activate Forect Pack Pro
« on: August 24, 2016, 10:14:07 AM »
Hello, forest pack team
I am not able to install/activate the license server
When I install License server 1.2, halfway through the installation I get the following error:
Error 113
Database Error (Register not found)
Error activating license file

Please help me

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 1490
Re: License Error Cannot Activate Forect Pack Pro
« Reply #1 on: August 24, 2016, 10:37:18 AM »
Hi,

Would you mind to send us a screenshot of the License Manager - Licenses tab and license(s) details (by using the Details... button)? Thanks in advance.

Best regards,

CD2414

  • Newbie
  • *
  • Posts: 15
Re: License Error Cannot Activate Forect Pack Pro
« Reply #2 on: August 24, 2016, 10:39:12 AM »
Thank you very much iToo team

I solved the problem by activating after installing the license server

BR6831

  • Newbie
  • *
  • Posts: 4
Re: License Error Cannot Activate Forect Pack Pro
« Reply #3 on: September 23, 2016, 02:52:52 AM »
How was this problem fixed?  I am having the same issue.  I updated the server to version 1.2 then I tried to install railclone for Max 2017 and go the following error...."Database Error (register not found) Please retry later or contact itoo Software".  How do I fix this?

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3158
    • iToo Software
Re: License Error Cannot Activate Forect Pack Pro
« Reply #4 on: September 23, 2016, 09:29:31 AM »
Please, contact with our support staff from here. Each case must be checked individually.

This error means the license doesn't exist in our database. Usually it happens because:

a) The license has been cancelled and replaced for other (i.e. when a Stand-alone is converted to Network).
b) It's a non-legitimate license.

Thanks.
Carlos Quintero
iToo Software