Itoo Software Forum
Forest Pack => Forest Pro (*) => Topic started by: CD2414 on August 24, 2016, 10:14:07 AM
-
Hello, forest pack team
I am not able to install/activate the license server
When I install License server 1.2, halfway through the installation I get the following error:
Error 113
Database Error (Register not found)
Error activating license file
Please help me
-
Hi,
Would you mind to send us (http://forum.itoosoft.com/index.php?topic=3648.0) a screenshot of the License Manager - Licenses tab and license(s) details (by using the Details... button)? Thanks in advance.
Best regards,
-
Thank you very much iToo team
I solved the problem by activating after installing the license server
-
How was this problem fixed? I am having the same issue. I updated the server to version 1.2 then I tried to install railclone for Max 2017 and go the following error...."Database Error (register not found) Please retry later or contact itoo Software". How do I fix this?
-
Please, contact with our support staff from here (http://www.itoosoft.com/contact.php). Each case must be checked individually.
This error means the license doesn't exist in our database. Usually it happens because:
a) The license has been cancelled and replaced for other (i.e. when a Stand-alone is converted to Network).
b) It's a non-legitimate license.
Thanks.