Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: CD2414 on August 24, 2016, 10:14:07 AM

Title: License Error Cannot Activate Forect Pack Pro
Post by: CD2414 on August 24, 2016, 10:14:07 AM
Hello, forest pack team
I am not able to install/activate the license server
When I install License server 1.2, halfway through the installation I get the following error:
Error 113
Database Error (Register not found)
Error activating license file

Please help me
Title: Re: License Error Cannot Activate Forect Pack Pro
Post by: Michal KarmazĂ­n on August 24, 2016, 10:37:18 AM
Hi,

Would you mind to send us (http://forum.itoosoft.com/index.php?topic=3648.0) a screenshot of the License Manager - Licenses tab and license(s) details (by using the Details... button)? Thanks in advance.

Best regards,
Title: Re: License Error Cannot Activate Forect Pack Pro
Post by: CD2414 on August 24, 2016, 10:39:12 AM
Thank you very much iToo team

I solved the problem by activating after installing the license server
Title: Re: License Error Cannot Activate Forect Pack Pro
Post by: BR6831 on September 23, 2016, 02:52:52 AM
How was this problem fixed?  I am having the same issue.  I updated the server to version 1.2 then I tried to install railclone for Max 2017 and go the following error...."Database Error (register not found) Please retry later or contact itoo Software".  How do I fix this?
Title: Re: License Error Cannot Activate Forect Pack Pro
Post by: iToo on September 23, 2016, 09:29:31 AM
Please, contact with our support staff from here (http://www.itoosoft.com/contact.php). Each case must be checked individually.

This error means the license doesn't exist in our database. Usually it happens because:

a) The license has been cancelled and replaced for other (i.e. when a Stand-alone is converted to Network).
b) It's a non-legitimate license.

Thanks.