Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: KO3272 on February 19, 2021, 01:50:30 AM

Title: License Server Issues
Post by: KO3272 on February 19, 2021, 01:50:30 AM

We are having constant issues with our license server not issuing licenses to the workstation.

I feel like what is happening is that licenses are being held on certain computer, or that having multiple versions of max open is using multiple licenses on one workstation. Our solution is to either disconnect all of the workstations or restart the licensing service on our license server.

We are using License Manager 1.4.0

Can you tell me how the licences are released from the workstation? Is it released on max exit?

Title: Re: License Server Issues
Post by: Rokas on February 19, 2021, 07:33:47 AM

Licenses are released withing seconds after Max scene is reset. Multiple Max Versions do not consume multiple licenses from same PC.
Anyway, please write us helpdesk@itoosoft.com with more details, screenshots if possible, and we will continue the conversation.