Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: FD7518 on September 20, 2024, 06:40:00 pm

Title: max crashes when using itoo brush
Post by: FD7518 on September 20, 2024, 06:40:00 pm

Hi,
max crashes when using itoo brush sometimes.  Sometimes using eraser to erase itoo objects crashes max. 

3ds max report id crash: 781869270  maybe you can ask autodesk  for crash reason 

looks like reselecting itoo and trying to use brush again crashes max

Title: Re: max crashes when using itoo brush
Post by: iToo on September 21, 2024, 08:40:17 am

Hi,
Please send us the minidump file (https://forum.itoosoft.com/faq/getting-the-max-minidump-file/) generated when crashing. It will help us to identify the problem.

Title: Re: max crashes when using itoo brush
Post by: FD7518 on September 21, 2024, 04:22:56 pm

Quote from: iToo on September 21, 2024, 08:40:17 am

Hi,
Please send us the minidump file (https://forum.itoosoft.com/faq/getting-the-max-minidump-file/) generated when crashing. It will help us to identify the problem.

Here it is

Title: Re: max crashes when using itoo brush
Post by: iToo on September 23, 2024, 09:31:00 am

Thanks. We'll try to reproduce the problem and fix it.
Meanwhile, i suggest you update Forest to a more recent version (according the minidump, you're using FP 8.2.1), and see if there is some change.