Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: Uwe Kreuzahler on April 29, 2021, 11:04:21 PM

Title: max keeps crashing when export to datasmith
Post by: Uwe Kreuzahler on April 29, 2021, 11:04:21 PM

Hello
I'm trying to export a vertical green wall into UE4, but after i go through the selection options for datasmith max simply crashes
First i thought the file was too big, so i reduced the spline drastically and tried that. But max simply crashes always
Anyone has an idea how to solve this?

best
Uwe

Title: Re: max keeps crashing when export to datasmith
Post by: Rokas on April 30, 2021, 07:36:25 AM

Hi, would You please specify Your software used- max version forestPack version, datasmith version.

It would help us to get a crash minidump file as well. When it happens for You again please send us the minidump (https://forum.itoosoft.com/faq/getting-the-max-minidump-file/).
Only this way we can identify(and fix) the issue.

Thanks

Title: Re: max keeps crashing when export to datasmith
Post by: Uwe Kreuzahler on May 01, 2021, 05:58:49 PM

Hi
I figured it out.

I didnt had the latest datasmith exporter installed, after doing that everything works just fine
So, it was my bad

All the best

Uwe