Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: TQ1589 on September 25, 2012, 04:38:31 PM

Title: multiple render on one licence.
Post by: TQ1589 on September 25, 2012, 04:38:31 PM

Hello,

I have purchase a network licence and I try to run two 3dmax on the same workstation and make them render the same time. The second render ask for a new licence. Why do I have to use two licence to work only on one computer?
Thanks for help

Title: Re: multiple render on one licence.
Post by: yuv on September 25, 2012, 05:01:11 PM

That should not be the normal behaviour, the license server only request one license per client IP. Please follow this procedure and send us the server logs to check it:

 - Open the License Manager.
 - Open the two 3dsmax instances to provocate the error message.
 - Click in "License Server" Tab and click in "View Log..."
 - Send us the log file to support@itoosoft.com