Itoo Software Forum

Author Topic: never received license key...  (Read 485 times)

DJ4018

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never received license key...
« on: October 05, 2015, 02:12:26 AM »
I purchased Forest Pack Pro last December and never received a license key.

Please help!!! :'( :'( :'(

iToo

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    • iToo Software
Re: never received license key...
« Reply #1 on: October 05, 2015, 08:45:23 AM »
Hi, according to our logs, your order was processed that same day it was received (December, 12  2014).
Possibly our e-mails were blocked by some anti-spam filter. I just resent it tou your inbox.

But why you have not contacted us before ? And how are you posting from the DJ4018 account, if login credentials are included with the license ?

Carlos Quintero
iToo Software

DJ4018

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Re: never received license key...
« Reply #2 on: October 06, 2015, 02:08:03 AM »
Thanks, I got it.

I didn't contact you before because I had not needed to use the plugin yet.

I found the DJ4018 in an email from iToo... but no license key.