Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: DJ4018 on October 05, 2015, 02:12:26 AM

Title: never received license key...
Post by: DJ4018 on October 05, 2015, 02:12:26 AM
I purchased Forest Pack Pro last December and never received a license key.

Please help!!! :'( :'( :'(
Title: Re: never received license key...
Post by: iToo on October 05, 2015, 08:45:23 AM
Hi, according to our logs, your order was processed that same day it was received (December, 12  2014).
Possibly our e-mails were blocked by some anti-spam filter. I just resent it tou your inbox.

But why you have not contacted us before ? And how are you posting from the DJ4018 account, if login credentials are included with the license ?

Title: Re: never received license key...
Post by: DJ4018 on October 06, 2015, 02:08:03 AM
Thanks, I got it.

I didn't contact you before because I had not needed to use the plugin yet.

I found the DJ4018 in an email from iToo... but no license key.