Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: FD7518 on March 31, 2023, 04:27:34 am

Title: Painting crashes max
Post by: FD7518 on March 31, 2023, 04:27:34 am

Hi,
If you paint trees, then modify the terrain like using push/pull.  Then go back to itoo and try to add more painting it crashes max  Thanks

Title: Re: Painting crashes max
Post by: Michal Karmazín on March 31, 2023, 09:07:15 am

Hi,

I’m sorry to hear you're facing these troubles. I've done some tests with this feature, but up to now I can't reproduce any issue(s) here. Can you please save and send us (http://forum.itoosoft.com/index.php?topic=3648.0)  the minidump file of the crash (https://forum.itoosoft.com/index.php?topic=1484.0)? Ideally, if you'll be able to reproduce it on a minimal scene, which you can send us (http://forum.itoosoft.com/index.php?topic=3648.0), that would be great.

Thanks in advance for any further comments on this issue you can share about it with us / our user community.

Best regards,

Title: Re: Painting crashes max
Post by: RealViz on March 31, 2023, 09:23:48 am

It usually happens that Max crashif we draw in perspective and the brush goes too far or to the horizon. What I mean is. Have you tried drawing in Orthographic view?

Title: Re: Painting crashes max
Post by: Michal Karmazín on March 31, 2023, 11:08:36 am

Hi,

Thanks for your swift reply. I’ve done some additional tests using both Perspective / Orthographic view, but I’m not able to reproduce the mentioned problem. As mentioned previously: “Can you please save and send us (http://forum.itoosoft.com/index.php?topic=3648.0)  the minidump file of the crash (https://forum.itoosoft.com/index.php?topic=1484.0)? Ideally, if you'll be able to reproduce it on a minimal scene, which you can send us (http://forum.itoosoft.com/index.php?topic=3648.0), that would be great. ”

Best regards,