again...too many activations! Very annoying

[visart3d]

Every week license manager force me to activate my license.
It is not a new WS...all hard and software are the same... Very annoying. Now it happend again and cannot activate.
But I´ve to finish urgent job asap. Please reset my activation counter.

[Paul Roberts]

Hi,

We've replied by email, but we'll post here too so that other users who are encountering similar issues can benefit.

In the last few weeks, we have been informed that Dell is making multiple Bios updates that is affecting our activations. Our licenses are locked to your hardware, so any change that makes out licensing software recognise the hardware as hacing changed requires a new activation. Unfortunately this includes BIOS updates.

We are sorry that this is causing our users inconvenience. If this happens, then please contact us via our support form to request additional activations.

We are monitoring the incident, and the development team is looking for alternatives.

Many thanks,

Paul