Itoo Software Forum
Forest Pack => Forest Pro (*) => Topic started by: EH4345 on June 14, 2018, 02:38:41 AM
-
Releasing a new product, but can't install because of server error??!!
come on guys, get your act together.
I'm stuck at "Starter Library"
-
>:( Same situation for me. First it was an error 04, now it's an error 13. Not happy!
-
Same Problem
-
I've partially installed v.6 in my work comp, but still have v.5.3 on my render comps.
Would distributed rendering still work?
-
exactly the same problem!!!
-
I tried to update this morning. Getting the same error 13: Network error. Connection refused.
-
Hi,
I also tried this morning and i also got the same error 13....
Hope the itoo guys are fixing their servers soon
-
error 13!
-
We have restored a connection to our servers.
Please try again.
On behalf of the whole team, I'd like to express our sincere apologies and we are more than happy to answer any questions or concerns you have.
-
Still the same! Cant download "starter library" error 04 "maps railclone" also doesnt work!
-
still not working... error 04... or 03.. that depends when I try to upgrade...
-
Previous error13 is gone now. I got my update to start downloading, but then got an Error 04. It's now stuck at "76% Checking mulch"...
-
Same here, getting 'Error 04' when trying to download the starter library
Edit: Posted 5 minutes too early, now it worked perfectly! Thanks for fixing it!
-
Thank You for Your feedback.
We understand this inconvenience and our engineers are doing the best they can to solve this.
-
lol two many download !!! What a success !!!
What an UPDATE guys !!!
-
What is everyone doing to make it work? I'm still getting Error04 for the starter library. Everything else has updated ok.
UPDATE: Restarted update manager. Seems to be downloading the starter library now.
-
We believe we fixed the problem.
Please Try now.
-
everythings working now... ;)
-
Hi.
I'm sorry but, I have still got the same problem on some machines.
"Error 13: Network error SSL handshake failed"
I have copied the files manually, as described in your documentation, but somehow the maps are not included?
So I can't use any preset of your great libary.
Is there any solutions for this problem?
Other topic:
It's quite confusing to have 2 different Update Manager (one for FP and one for FP).
For instance there are differet ways to do the "offline" Installation.
Which got me a knot in my brain.
I couldn't figure out how to do the offline installation.
Thank you in advance! :)
-
Hi,
Please try to install the "comodo_ca.crt.cer" certificate as explained in this post (https://forum.itoosoft.com/forest-pro-(*)/update-manger-error/msg21504/#msg21504). That might fix it.
As you've pointed out, there are several possible ways to install the plug-in itself and bundled assets - you mind find quite useful this detailed description of how to "use a shared network path" (https://forum.itoosoft.com/faq/installing-forestpack-6-assets-in-a-shared-network-path/).
Hope that helps.
Best regards,
-
Thank you. :D