Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: Gil- on February 06, 2013, 12:31:26 PM

Title: Timeline Move -> 3ds Max Crash
Post by: Gil- on February 06, 2013, 12:31:26 PM

Hello everyone,

To begin, I'm using latest Forest Pack Pro with 3ds max 2013 x64.

So here is my issue.

I made 4 differents Forest which are small areas with differents type of grass. The render mode is mesh.
I added the 4 forest into one big.

I saw this technique in your grass tutorial. So instead of using a some meshes that I will scatter with Forest Pack, I use one Forest to scatter other forest.

Everything works fine as long as I don't move the timeline.
If I move it 3ds max will crash after some seconds.

If anyone got an idea how to fix this or if you need anything just tell me :).



I saw you might need the dump file from the crash so here it is (right click, register as...):
cynaptek.com/files/Forest_Pack_3dsmax_minidump.dmp (http://cynaptek.com/files/Forest_Pack_3dsmax_minidump.dmp)

Title: Re: Timeline Move -> 3ds Max Crash
Post by: iToo on February 06, 2013, 01:33:44 PM

Thanks for the dump file, it has been very helpful to identify the crash point (basically Max is returning a null object where is should not).

In order to fix it, i'm trying to reproduce the crash here, but without success. Please, would you send us a test scene ? ...probably it fails only with certain combinations of parameters.

Title: Re: Timeline Move -> 3ds Max Crash
Post by: Gil- on February 06, 2013, 01:59:10 PM

Thanks for your fast answer.

Here is the scene:
http://cynaptek.com/files/Grass_Model_C.zip (http://cynaptek.com/files/Grass_Model_C.zip)

I didn't add the textures but you shouldn t need it. I think :).

Title: Re: Timeline Move -> 3ds Max Crash
Post by: iToo on February 07, 2013, 10:43:26 AM

Unfortunately i have not luck reproducing the crash here: i can move the time slider without problems (using the same Max and Forest versions).

Is it the problem random or consistent ? Does it crash only if a Forest object is selected or always ?

Title: Re: Timeline Move -> 3ds Max Crash
Post by: Gil- on February 07, 2013, 11:29:56 AM

Lol.


Ok, the problem was from substance.
In the same time I was talking to Allegorithmic about an issue of lag when I moved the timeline.
Today they told me it was a 3ds Max implementation issue.

When I saw your answer, just to be sure, I tried to remove the substance from the scene.
It's working like a charm now.


I will definitely have to remove all substances from my shader library. Super !

Thanks for your help :)

Title: Re: Timeline Move -> 3ds Max Crash
Post by: iToo on February 07, 2013, 11:34:38 AM

Ok. I'm glad the problem is solved. :)